Last updated: July 13, 2025
1. Introduction
MLS Med Philippines (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”) and interact with our services.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, company name, and delivery address.
- Order Information: Details of products you select, order history, and related transaction information.
- Contact Details: Information you provide when you contact us or fill out forms on the Site.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Process and manage your product orders.
- Communicate with you regarding your orders, inquiries, or requests.
- Send invoices and payment instructions.
- Deliver products to your specified address.
- Improve our website, products, and services.
- Comply with legal obligations and regulatory requirements.
4. Sharing and Disclosure of Information
We may share your personal information with:
- Service Providers: Third-party couriers, IT service providers, and other partners who assist in order fulfillment and website operations.
- Legal Compliance: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure storage of information.
- Restricted access to personal data.
- Regular review of data protection practices.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Under the Data Privacy Act of 2012 and other applicable laws, you have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to or restrict the processing of your personal information.
- Withdraw consent at any time, where processing is based on consent.
- Lodge a complaint with the National Privacy Commission if you believe your rights have been violated.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.
9. Children’s Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us using the details provided on our website.
This Privacy Policy is designed to comply with the Data Privacy Act of 2012 and relevant Philippine regulations. For legal compliance and completeness, please consult a qualified attorney.